In a recent development, the Blind Tiger playing cards, a highly anticipated deck from Seasons, have faced unexpected delays, leaving card enthusiasts customers waiting and frustrated. In an official statement released late last week, Alex Chin has issued an apology for the lack of communication and the extended wait, expressing understanding for the inconvenience caused to supporters.
Alex’s absence from the project was a result of unforeseen medical issues within their family, which impacted their ability to provide timely updates. However, Alex is determined to rectify the situation and regain the trust of their loyal customers by ensuring the completion and delivery of the Blind Tiger decks, along with a committed continuation of the NPCCD series.
Initially, the Blind Tiger deck’s preorder offered an artistic take on the concept of a “Blind Tiger” from various perspectives, including the mystery associated with blind preorders and the visual presentation of the physical deck. However, given the recent lack of communication, Alex acknowledges that uncertainty surrounding the contents of the deck may feel more like a risk than an exciting mystery. In an effort to address this concern, Alex has decided to provide additional information about the deck’s themes and artwork, allowing customers to make an informed decision about continuing with their order.
Due to unforeseen challenges in plastics manufacturing for the main series and an extended assembly time required for the bonus deck, the estimated timeline for delivery has been pushed back to around October. This means customers will have waited a full year since placing their initial orders. Alex acknowledges the inconvenience caused by this delay and sincerely apologizes for any frustration it may have caused. In light of these circumstances, Alex is offering customers two options:
1. Those who feel the timeline or project no longer aligns with their expectations can request a full refund.
2. Customers who wish to continue with their order need not take any further action. Their orders will be maintained, and the decks will be shipped as soon as they are ready.
Alex aims to use his past work and commitment to delivery as evidence of his dedication and integrity in completing this project. He determined to make amends for the delays and regain the trust of his valued customers.
I didn’t find the statement. Where is it?
Well, found it in email